Tuesday, March 4, 2014

New CAD Dispatch Systems Come Online

The United States Park Police recently installed a new computer-aided dispatch (CAD) system in their dispatch center in Washington, DC. The Logisys Northstar CAD system will consolidate the call taking and dispatching functions of their 911 style center and will include a GIS mapping capability that will allow for more effective dispatching of officers and assets to an incident.

The CAD system communicates directly with the Department of the Interior's Incident Management Analysis and Reporting System (IMARS). This will allow for more efficient reporting, tracking and management of information related to all law enforcement incidents. The CAD system will also provide more detailed records regarding the hundreds of incidents that the United States Park Police handles on a day-to-day basis, which will allow for better management and allocation of resources.

The Park Police dispatch center for the San Francisco Field Office, which services both Park Police and NPS ranger law enforcement operations and is a 911 primary public safety answering point (PSAP), recently upgraded its aging CAD system to the Logisys Northstar CAD system. The office is also employing the Logisys mobile data solution for interactive dispatching from dispatch center to officer in the field through mobile data computers.